Policies


a policy is a strictly enforceable ruleset that determines how a task should be completed.

  • establish the rules that frame:
    • decision-making processes
    • risk mitigation
    • fairness
    • and transparency

Governance describes the processes used to direct and control an organization, including the processes for decision-making and risk management.

  • policies are the outputs of governance

Compliance describes how well an organization adheres to regulations, policies, standards, and laws relevant to its operation.

  • policies define the rules and procedures for maintaining compliance and outline the consequences of noncompliance

Common Organizational Policies

  • Acceptable Use Policy (AUP)
  • Information Security Policy
    • document or series of documents that are backed by senior management and that detail requirements for protecting technology and information assets from threats and misuse
  • Business Continuity & Continuity of Operations Plans (COOP)
    • focus on the critical processes that must remain operational during and after a substantial disruption like a natural disaster or a cyber-attack
  • Disaster Recovery
    • detail the steps required to recover from a catastrophic event
    • goal is to restore operations as quickly and efficiently as possible
  • Incident Response
    • outlines the processes to be followed after a security breach, or cyberattack occurs
  • Software Development Lifecycle (SDLC)
    • govern software development within an organization
    • provide a structured plan detailing the stages of development from initial requirement analysis to maintenance after deployment
  • Change Management
    • outline how changes to IT systems and software are requested, reviewed, approved, and implemented, including all documentation requirements
  • Guidelines
    • Best practice recommendations and advice for configuration items where detailed, strictly enforceable policies and standards are impractical
    • more flexible than policies
    • allow greater discretion for the individuals implementing them
  • Personnel Policy