The 5 key IT job role categories
IT Administrator
IT Administrators set the IT policies for the organization:
- which technologies should be used
- what should be the security protocols
- who should have access to which files and resources on the network
Types of IT Administrator Jobs
System administrator is responsible for providing technical support for hardware and software issues end users encounter, such as log-in issues.
Network administrator is responsible for designing, planning, setting up, and maintaining an organization’s network.
Database administrator is responsible for installing and configuring databases, fixing database errors, and creating user accounts.
Security administrator is responsible for installing, administering, and troubleshooting network security issues.
- It also requires a deep understanding of IT infrastructures, including protocols, operating systems, and networks.
Web administrator is responsible for troubleshooting error messages employees encounter when attempting to access their organization’s website.
- responsible for tracking, compiling, and analyzing website usage data
IT Architect
IT architects set the strategy and direction for technology usage in the organization, define technical standards and design principles, and guide the implementation of those standards and principles.
Types of IT Architect Roles
Cloud architect is responsible for overseeing a company’s cloud computing systems.
Network architect is responsible for designing networks, monitoring traffic, and installing hardware and software essential for networks.
Automation architect is responsible for modernizing business processes and developing reasons or rationales for or against a process being automated.
Cybersecurity architect is responsible for designing, building, testing, and implementing security systems within an organization’s information technology network.
IT Engineer
IT engineer is responsible for the implementation of the technology plan made by IT architects:
- Size of the server
- How much bandwidth is required
- Type of implementation tasks needed
Types of IT Engineer Roles
Machine learning engineer is responsible for allowing an organization to take full control of its data.
Software engineers design and develop software that makes hardware and software systems work, including operating systems, database systems, and embedded systems.
Network engineers set up, configure, maintain, and upgrade systems where data resides and that support the exchange of information, including communication systems and networks.
- ensure that the security of data and information is appropriate and that companies have processes and procedures in place to enable business operations to continue in the event of a disaster.
Cloud engineers help companies identify opportunities for migrating a part or all of their infrastructure to the cloud, supporting the more efficient use of resources and improving IT operations.
- design and set up automation, cloud storage, data centers, virtual servers, and web services with an emphasis on a particular solution’s cost, benefits to users, and security of data processing.
- cloud software engineer, cloud security engineer, cloud system engineer, and clout network engineer.
Help Desk Professional
Help desk professionals help troubleshoot IT related problems.
Types of IT Analyst Roles
Technical support supports, monitors, and maintains workplace technology and responds to user requests for help.
Systems analysts investigate business problems and create information systems to provide solutions.
Data analysts use statistical and other quantitative methods to gain insights that support the organization’s decision-making.
Security analyst is responsible for monitoring an organization’s network for security breaches.
Cybersecurity specialists work with organizations to keep their information systems secure and ensure integrity, confidentiality, and availability of data.
DevOps Professional
DevOps brings together developers, programmers, and administrators to solve development operational problems.
Other IT Roles
Project manager organizes people, time, and other resources to make sure projects meet requirements and are completed on time and within budget.
Web developer builds and maintains websites and their infrastructure.
Software tester is responsible for creating, documenting, and executing manually created test plans and procedures relating to system anomalies.
IT sales identify and help clients adopt IT services or technologies.
Technical consultants provide technical expertise by developing and implementing IT systems for external clients.