Statement of Work (SOW)

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Statement of Work (SOW) is a document that defines the expectations for a specific business arrangement.

• aka work order (WO)
• details a vendor project or engagement’s scope, deliverables, timelines, and responsibilities
• clarifies the:
  • vendor’s tasks
  • organization’s expectations
  • agreed-upon deliverables
• crucial for
  • managing project execution
  • ensuring vendor and organization alignment
• may reference the Master Service Agreement (MSA)