Foundations of Managed Services

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• cloud services are designed to allow providers to make access available to portions of their capabilities to customers

Components of Cloud Services

• Network and communications capabilities
  • allow customers to transfer data into and out of the cloud environment
  • designed for large scale use of the network and connectivity
  • built with redundancy and scalability in underlying infrastructure
• Compute
  • the focus of IaaS providers
  • often tied to VMs or CPUs
    • but interpreted broadly, applies to storage, serverless computing, and containers
  • generally, if it is not part of the network and communications capabilities or management plane, it’s likely compute
  • compute is typically shared across customers
    • CSPs also provide dedicated instances
• Management plane
  • enables control of the network, communications, compute, and other service elements of a cloud environment
  • securing management plane of is a critical component