Email Configuration Options

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Commercial Provider Email Configuration

• Most commercial email providers allow the OS to autodiscover connection settings
• Autodiscover means that the mail service has published special DNS records that identify how the account for a particular domain should be configured
• to connect to autodiscover account:
  • choose the mail provider
  • enter your email address and credentials

Corporate and ISP Email Configuration

• Many institutions use Microsoft’s Exchange mail server for corporate email
  • usually an integrated provider option
  • clients can autodiscover the correct settings
• to manually configure an Exchange ActiveSync account:
  • enter the email address and username
  • enter a host address
    • obtain this from the Exchange administrator
  • enter password
  • choice of whether to use Transport Layer Security (TLS)
  • often also a field for domain
    • usually left blank
    • If there is a single “Domain\Username” field, prefix the email address with a backslash: \me@company.com.
• If a internet service provider (ISP) email host or corporate mail gateway does not support autodiscovery of configuration settings
  • enter the server address manually:
    • Incoming mail server
      • the FQDN or IP address of the Internet Mail Access Protocol (IMAP) or Post Office Protocol (POP3) server
    • Outgoing mail server
      • address of the Simple Mail Transfer Protocol (SMTP) server
    • Enable or disable Transport Layer Security (TLS)
      • TLS protects confidential information such as the account password
      • necessary if you connect to mail over a public link
        • such as an open Wi-Fi “hotspot”
      • can only enable TLS if the mail provider supports it
    • Ports
      • the secure (TLS enabled) or unsecure ports used for IMAP, POP3, and SMTP would normally be left to the default
      • If the email provider uses custom port settings, obtain those and enter them in the manual configuration